“Upon review by our teams, we have confirmed this was an error in our enforcement systems and we are working to fix it as quickly as possible,” said a YouTube spokesperson. The company did not elaborate on how or why this error came to be, but said it was not the result of any change in its moderation policy.
But if the deletions are the result of a simple mistake, then it’s one that’s gone unnoticed for six months. The Verge found evidence that comments were being deleted as early as October 2019, when the issue was raised on YouTube’s official help pages and multiple users confirmed that they had experienced the same problem.
